Evenheat Ceramic Kiln - High Fire 2927
Product Description
The High Fire studio size models are large and powerful enough for cone 10 daily.
High Fire models are constructed of 3" firebrick that offers more insulation and ability to reach high temperature faster and easier. If your plans include firing up to cone 10 then the High Fire Series is made just for you.
All High Fire models are equipped with our Swing View control enclosure for "stand-up" programming as well as multiple control choices including the TAP and Genesis touchscreens. Order yours with our solid state relays and never replace a relay again.
Built for large working studios, production houses and centers of learning the HF 2927 delivers on size, features and performance.
Loving this model but would like a different size? Check out the other kilns in Evenheat's High Fire Series!
Features
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Equipped with the Dyna-Lift lid lift assist which makes opening and closing the kiln lid a breeze
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Utilizes a maintenance line to split in the jacket for ease in element replacement and kiln installation. Simply remove the screws and separate the sections for easy internal access.
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Made entirely of high-quality, American-built 3" bricks for excellent temperature distribution
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Load bearing hinge and lid handle brackets are installed on the corners of the kiln for added strength and durability
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Full stainless jacket - no leaks, no shifting and no weakness
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Lid security bar keeps lid open for simple operation
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Specially engineered, durable stands
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Swing-away peep hole cover instead of fragile plugs
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Extra-wide (16") lid handle designed to be easily lifted while wearing gloves
Quiet Drive Solid State Relay
Evenheat's patented Quiet Drive Solid State Relay is hands down the best investment you can make in your kiln!
With no moving parts, this relay is able to be triggered up to 60 times a second as opposed to the upper limit of 10 times a second on the default mechanical relay. This means incredibly tight temperature control ensuring each and every one of your firings is as accurate as possible.
The Quiet Drive uses a special method call "Zero Crossing" that will ensure that the heating elements are off when the voltage is at 0V - Giving your heating elements a break so that they will last longer, and you'll save energy!
The best part though? Since there are no moving parts - the Quiet Drive Solid State relay should never need replacing! You will save money and time by never needing to worry about this in the future!
Controller Selection
Evenheat has close relationships with the manufacturers of a variety of digital controllers. This means you will have nothing but the best the best in terms of performance and accuracy in your firings.
With a selection of multiple controllers available - you can choose exactly what fits your needs.
TAP Touchscreen Smart Controller by SDS Industries
The top of the line. The bread and butter. The cream of the crop. The controller for those who want to make their lives easier, improve their craft, and make incredible quality products.
This is our top selling controller - And for good reason!
The TAP Smart Controller is without a doubt the best choice on the market right now - It's easy to use, has stellar performance, and is packed full with features!
It has more memory than any other controller, allowing you to more easily utilize, revise, and save many different kinds of firing programs.
Storage for firing programs is virtually unlimited! Create as many profiles, with as many steps as you'd like - you won't be limited by this controller.
Our favorite part though: When ordered with the Wi-Fi Dongle, you can control everything from any device! Prefer to work on your computer or tablet - how about your phone?
With an internet connection to your TAP Smart Controller, updates from SDS Industries can be applied to your controller automatically - ensuring you always have the most up-to-date software for years to come!
Easily adjust the in-progress firing, skip steps, and view all graphical information on your firing with just a "TAP"!
The amount of time you save by working with the TAP Smart Controller pays for itself for years to come - you'll be so happy with this investment that you won't know how you managed so long without it.
The TAP Smart Controller supports the Loud Alarm option.
Genesis by Barlett Instruments
The Genesis is a touch screen option which has extended functionality over traditional button controllers!
The Genesis has the ability to store up to 12 different programs - with up to 32 segments per program each! You'll have no trouble adding segments, skipping, or adding temperature along the way.
This is a great choice for a controller if you want the features of a smart controller, but want the ease of straightforward programming and use.
Rampmaster
The Rampmaster provides additional versatility over the Set-Pro controller.
With a numerical keypad,
it allows the operators to create up to 12 firing programs, each including up to 8 segments.
Need to make adjustments as you go? On-the-fly adjustments and other menu functions are available to provide additional control and create your ideal firing profile.
The Rampmaster also supports the Loud Alarm option.
Orton Vent Master Downdraft Vent System
With all ceramic and glass kilns, we highly recommend that they be vented to the outside. But why?
First and foremost - is your safety! When heating various materials in your kiln, many have byproducts that burn off and are released into the air. These byproducts are toxic and you don't want that mixing with the air you're breathing.
The Orton Vent Master has a patented process called "Downdraft Venting". By manufacturing the kiln with a hole in the bottom, we're able to attach the vent here and pull the fumes out and vent them outside through a duct or window.
This process helps improve the air flow and produce more uniform temperatures throughout the chamber, ensuring that each of your pieces is accurately being heated. The additional oxygen will ensure your colors develop to their truest nature.
In addition, with downdraft venting - you'll extend the life of the elements and other metals within our kiln, ensuring your kiln lasts longer and you have reduced repair costs down the road. We often hear from customers that they are confident that by utilizing their venting system their kiln will last much longer than it would have otherwise and that the investment has more than paid for itself.
Furniture Kit
Furniture Kits are necessary accessories for any kiln owner as firing directly on the kiln floor is not only bad for the kiln, but your pieces as well. In addition to this, they're also useful! A furniture kit will allow you to stack multiple shelves on top of one another in order to maximize the useable space when firing smaller pieces.
If you have one that will fit this kiln size already, then you're in luck! But if not, you'll want to ensure you add this to your order as well.
Furniture Kit includes:
- Eight (8) 26" Half Shelves
- Eight (8) each of 1", 2", 3", 4", 5" and 6" Posts. All posts 1-1/2" square.
- One (1) Haik Brush
- One (1) 1lb. Kiln Wash
Kiln furniture can be special ordered separately, but if done so the cost is ~10-20% higher and will incur a separate shipping charge. It's best to include this on your initial order of the kiln.
* Received shelves may contain surface imperfections such as scratches, discoloration or rough edge. These possible imperfections are understood and accepted by the buyer.
Stand with caster wheels
The standard order of this kiln comes with a stationary stand built to handle the weight, heat, and shape of the kiln. While this works perfectly fine, attempting to move your kiln can be a difficult maneuver and could result in a damaged stand, or worse - a broken kiln!
Ordering a stand with caster wheels ensures the whole process of moving your kiln for any reason is a smooth and simple process.
No longer worry about if you're running out of room within your garage - you can tuck your kiln away in a corner when it's not in use! And of course - if you're one for moving the kiln around the studio or other rooms, this is essentially a necessity.
When ordered with a vent system - make sure to detach first before moving the kiln.
Depending on the model, the stand will vary in height. Its primary use is for mobility.
Power Interrupt Switch / Automatic Lid Shutoff
The power interrupt switch is a useful safety feature which removes power from the heating elements of your kiln once it is opened, and reapplies the power once the lid has been closed.
If you believe you'd ever like to open the kiln during firing, the power interrupt switch is a highly recommended addition to your new purchase.
Product Specifications
| Model | High Fire 2927 |
| Max Temperature | Cone 10 / 2350 °F |
| Inside Dimensions | 29" Dia. x 27" Deep |
| Exterior Dimensions | 35" W x 35" L x 33" H |
| Volume (Cu. Ft.) | 10.5 |
| Power Plug Type | Direct Wired |
| Voltage | 240 |
| Watts | 14,164 |
| Amps | 59 |
| Shipping Weight (lbs.) | 430 |
| Shipping Lead Time | Made To Order - Please Inquire |
| Warranty | 2 Year |
I originally ordered a doll kiln, but decided it was too small for my needs, settled on the Evenheat HF 1413HF, after calculating it would hold at least 8 of my very large mugs for a glaze firing. Discovered it actually holds about 10, which is great. Opted for the simplest Icon controller and I'm glad, it has just enough info for me to keep track of how each firing did, including the cost per firing, and the menu selection is super simple to choose and modify if I want to. Was surprised at the cost -- I'd heard horror stories of people swearing firing a kiln at home would break me financially for the energy costs, but once I fed in our local (admittedly low) utility rate and wattage, my bisque and glaze come out somewhere between $1.20 and $1.50 per firing. Nice! I'm quite happy with this size kiln, it isn't so big that I go weeks without being able to fill it, but is also compact enough that if I wanted to fire just a few pieces one week, it's easy to do without wasting a ton of empty space.
By far, the nicest thing about this size kiln is the firing time -- I can reliably now start it anytime in the morning, and unload it the next morning. That makes for very quick turnaround! Nice to know when I need to turn some things around for a show quickly.
The snafu from Evenheat was that they sent me the wrong size shelves for the kiln -- not once, but TWICE! Apparently a mis-labeling of boxes of kiln furniture at their warehouse? But I called them directly and emailed when I got the second wrong box, and they handled it quickly, even overnighting the corrected size.
Overall, happy with the purchase. Like the 2 year warranty, and Evenheat seems easy to work with if the need should arise. This is my first kiln and the ease-of-use is ideal for a newbie. The size means any future maintenance should be simple enough, so I would highly recommend this as a perfect-sized first kiln.
Our Evenheat Kiln actually arrived earlier than the 6 - 8 weeks. Soul Ceramics communication was stellar. They kept us informed each step and answered our question promptly. The kiln has not been uncrated yet as we are moving. However it arrived completely intact. Honestly there is not a mark on the boxes
Once it is set up we have no doubt if we need assistance in any way that Soul Ceramics will provide it promptly. This company should be a model for customer satisfaction for all other companies. Would highly recommend this company, and hopefully our kiln!
I purchased my new little kiln from Soul Ceramics and couldn’t be happier! I had read tons of “happy customer” reviews and now I’m one of those totally satisfied customers too! Their customer service is beyond compare. The weekly updates, postcards, and email follow-ups concerning the expected shipping dates was really appreciated. My kiln came even earlier than expected, which was a great surprise! I highly recommend Soul Ceramics. They were fabulous to work with!
Customer service was outstanding - sent updates while my kiln was on order, followed up during delivery - I will be a returning customer!
Couldn’t have been a better explanation!
My kiln arrived within the window of time that was estimated when I purchased the kiln. Soul Ceramics kept a weekly email update as to how many weeks had passed up to the point where they emailed me the shipping info. All that went smoothly. I really liked the updates. They made me feel like a valued customer and not a number. I wish more retailer's would take this more personalized approaches to big ticket purchases! My kiln is still in the box but it arrived undamaged and I've just got to make some more space for it
I absolutely love my new kiln! It’s petite but spacious and just enough for a beginner’s personal studio. I’m absolutely thrilled to be firing on my own!
I live in Central America so I got it shipped overseas. The experience with SoulCeramic was pretty awesome, even though I placed the order in the middle of the pandemic and the kiln took more time than normally estimated to get built, their response to my enquiries was always timely and friendly.
The shipment was prompt and the crate held perfectly. Everything inside was intact.
I am very thankful to Soulceramics and Evenheat for my amazing new kiln.
Took a while to get here but it was worth the wait!
Works great and it’s really easy to use, since we got the ramp master control. Customer service was also very nice and kept us updated on info we asked for and needed! When we got our kiln we ended up putting a dolly under the stand so we can push it around and store it easily. So far this kiln is great, especially for our small business. 10/10 :)
This kiln is just the perfect size for all my ceramic needs. I have done several firings and they have all turned out great! The Rampmaster II controller is extremely easy to use. The customer service reps are always available and very helpful for the many questions that I had leading up to my purchase. I couldn't be happier with the entire experience and product from Soul Ceramics, thank you!
This was my first kiln purchase and I could not be happier. I’m a hobby potter. This kiln is the perfect size for me. The Set-Pro control makes it virtually fool proof for beginners. When I post photos in my pottery group there are always envious “ooo”s and “awwww”s over my kiln. I would buy again in a heartbeat! The company was very quick and responsive to my questions.
* Reviews may be for a similar product in the same series, but a different size.
At Soul Ceramics, we want our customers to know they are getting the best prices online. When you see the blue "Lowest Price Guarantee" words on our website, we are guaranteeing that we have the lowest price anywhere on the internet. In fact, if you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will hand you the difference - in cash. We want you to shop confidently knowing that you are getting the absolute best price on your kiln or wheel.
To request your partial refund, e-mail us a link to the same product on our competitor's website within 30 days from the date of your order and we will process the credit accordingly.
Our Lowest Price Guarantee has some restrictions:
- You must purchase the item from our website before requesting your partial refund
- Special promotion offers are not eligible
- The competitor must be an online store only
- The website can not be a discounter or auction website, such as eBay
- The competitor must be an Authorized Retailer for the product
- The price on the competitor's website must include all shipping and processing fees
- The model must be "like-for-like" (eg: In-stock vs. In-stock or Made-to-order vs. Made-to-order)
- The manufacturer must be either Evenheat Kiln, Jen-Ken Kilns, or Paragon Industries
At Soul Ceramics, we know how annoying it can be when you are hit with hidden costs and fees when you purchase items online. That's why we offer FREE SHIPPING* on all standard orders through Soul Ceramics.
We even cover extra costs such as lift gate service, so the price you see is the price you pay!
For the full details on this offer and our detailed shipping and returns policies, click here.
* Non standard orders include shipments outside of our standard shipping range, and orders that do not include a kiln or pottery wheel in the same shipment. Soul Ceramics reserves the right to inform you of shipping costs before orders are finalized.
SOUL CERAMICS LLC EDITOR'S NOTE
The below warranties were taken from the the respective manufacturers and last updated on June 4, 2018. Please note that these below warranties are all for reference only. While we do our best to keep these up to date; the manufacturer has the final say in what their product is warrantied as. Please reference your owner's manual upon purchase, or contact the manufacturer directly if you would like further clarification.
Please scroll to the appropriate manufacturer's warranty for your kiln.
Extended Warranty (Provided by Clyde)
All Clyde warranties are for the core product only. In the case of any kilns/ovens where additional product options are available (Controllers, furniture kits, stands, blade fixtures, vents, etc.) the warranty does not apply, and the warranty would only be applicable to the kiln/oven.
Evenheat Kiln, Inc. warranty
Evenheat Kiln, Inc. guarantees to the original purchaser that for a period of two full years (one year for Evolution Series fiber lids) from the date of purchase the kiln will be free of defects in workmanship and materials when used under normal and proper operating conditions. Evenheat will replace or repair any defective part as specified.
FOR THE WARRANTY TO BE EFFECTIVE THE PURCHASE MUST:
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Provide written proof of date of purchase.
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Notify the Evenheat Distributor/Dealer from whom the kiln was purchased, within 10 days after defect has been discovered.
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Make kiln immediately available for inspection.
FOR WARRANTY REPAIRS:
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Warranty repairs should be handled through the Distributor/Dealer from whom the kiln was purchased, who will arrange for any repairs or replacement of parts under the terms of this warranty upon receipt of the kiln (or defective part). Otherwise the defective part may be returned (postage prepaid) to Evenheat Kiln, Inc. P.O. Box 399 6949 Legion Drive Caseville, MI 48725. If, after factory examination, the original part is found to be defective, a new or repaired part will be shipped prepaid by Evenheat Kiln, Inc.
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If the entire kiln is to be returned to the factory, all transportation costs will be borne by the purchaser. The purchaser should notify Evenheat Kiln, Inc. (989) 856-2281 prior to shipping. Evenheat will help advise the best shipping method and if it is necessary to return the entire kiln or only certain parts. Warranty work will be performed within 30 days after defective part is returned to the factory.
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Evenheat Kiln, Inc. reserves the right, at its option, to replace the entire kiln or any part of it in order to fulfill its obligation under this warranty.
THIS WARRANTY DOES NOT COVER:
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Freight damage, kilns altered in any way, abuse or neglect, moisture, improper storage or installation.
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Kiln overfired (reaching temperature higher than melting point of ware inside kiln) regardless of cause.
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Dawson Kiln Sitter or Limit Timer.
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Kilns operated on incorrect voltage.
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Improper electrical installation.
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Kiln furniture or ware.
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Kilns used for reduction or salt firing.
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Kilns used for purposes other than the firing of glass materials.
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Kilns operated in excess of the cone or temperature on the rating plate.
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Damage to Property or personal injury that may occur from kilns that are fired on or near wood floors or combustibles.
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Damage to property or personal injury that may occur from improper ventilation of the work area and building structure.
This warranty is in lieu of all other warranties, expressed, or implied.
Evenheat Kiln, Inc. neither assumes nor authorizes any Distributor/Dealer, Retailer or employee to assume for it any other obligations or liabilities in connection with Evenheat Kilns.
This warranty is limited as specified above and excludes incidental or consequential damages. Some states or providences do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
Evenheat Kiln, Inc.
P.O. Box 399
6949 Legion Road
Caseville, MI 48725
United States of America
Speedball Art Products warranty
Your Speedball Art Products Company purchase comes complete with either a 2-YEAR, 5-YEAR, or 10-YEAR WARRANTY (100% parts & labor when labor performed at Speedball Factory) depending on the product purchased - please review the product page. Speedball Art Products Company warrants this Speedball pottery wheel to be free from defects in materials and workmanship under normal use and service, that would affect its operation for a period of 10 (ten) years from the date of purchase.
This wheel must be registered within 30 (thirty) days of the date of purchase to make the warranty effective. Registration can be performed either online at http://speedballart.com/warranty_form.php or by contacting our Customer Service Department at 800.898.7224. The obligation of this warranty shall be limited to repairing or replacing any part of the wheel which, at the discretion of the Company, shall be proven defective in materials or workmanship under normal use and service during the time period commencing with the date of purchase. Full wheel replacement will be at the discretion of the Company and will only be considered for claims initiated within 30 (thirty) days of purchase.
This warranty does not apply to:
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Damage caused by accident, abuse, mishandling or dropping.
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Units which have been subject to unauthorized repair.
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Units not used in accordance with direction.
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Damage exceeding the cost of the product.
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Damage by flood, lightning or natural disaster, war declared or undeclared.
In no case shall the Company be liable for any incidental or consequential damages for breach of this or any other warranty, express or implied, whatsoever.
The limit of this warranty includes the product only and not any loss of work time or contract due to inability to use the wheel.
Parts in need of repair shall be returned by the customer, shipping prepaid, to:
Speedball Art Products
Repairs Department
2301 Speedball Road
Statesville, NC 28677
After any repair or replacement, Speedball Art Products Company will return under normal working schedule and by UPS/FedEx Ground Service (for customers in the Continental United States). Rush repair orders are accepted by purchase order and credit card payment or COD charges. Shipping charges for rush returns other than UPS/FedEx Ground Service must be prepaid via credit card or COD. No U.S. Postal returns. Be sure to wrap the product or parts securely when shipping to avoid shipping damage.
Policy Statement for Speedball Potter’s Wheel Warranties:
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Warranty card must be on file at Speedball Art Products Company
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Customer must contact Speedball Art Products Company for Return Authorization Number prior to returning the wheel. Please write the number clearly on the outside of the box.
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Parts for warranty repair must be shipped prepaid to Speedball Art Products Company.
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Send entire system as a unit control box, motor, foot pedal and all power with no cut cords. Experience has shown that by sending the entire system, repairs are made the first time, made correctly and with less time and trouble for all parties concerned. Full wheel shipments for repair or replacement must be shipped in original packaging.
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Enclose a brief description of the problem, along with your name, UPS address, phone number, email address and personal address.
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Speedball Art Products Company will pay UPS/FedEx Ground Service shipping back to customer.
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Any extra charges due to a request by the customer to rush shipment are to be paid by the customer.
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For your convenience, troubleshooting can also be conducted by phone with one of our trained Customer Service Representatives at 800.898.7224, Monday-Friday, 8:00am-5:00pm EST.
Jen-Ken Kiln Warranty
JEN-KEN KILNS are warranted to the original purchaser to be free from defects in materials and workmanship when used under normal and proper conditions for the periods specified below. The warranty period begins at the date of original purchase from JEN-KEN KILNS, a JEN-KEN KILN authorized distributor or dealer.JEN-KEN KILNS are warranted for 2 years (1 year for the Chili Pepper) from date of original purchase.
Dawson Kiln Sitter is warranted by a separate 1 year warranty from WP Dawson, Inc.
PerfectFire panels are warranted by a separate 1 year plan from the manufacturer.
FireRight panels are warranted by a separate 1 year plan from the manufacturer.
To Claim under the Warranty, the purchaser must:
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Provide written proof of the date of purchase.
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Notify JEN-KEN KILN (or distributor/dealer) from whom the kiln was purchased.
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Make the kiln immediately available for inspection.
FOR WARRANTY REPAIRS:
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Warranty repairs should be handled from where you purchased the kiln and they will arrange for any repairs or replacement of parts under the terms of the warranty and upon receipt of the kiln or defective part(s). Warranty work, other than that performed at the factory, DOES NOT include labor, just parts. The defective parts may be returned to JEN-KEN KILNS (postage prepaid) 3615 Ventura Drive West, Lakeland, Florida USA 33811. Include your name and address, a letter of explanation and the name and address from where you purchased the kiln. If, after factory examination the part is found to be defective, a new or repaired part will be sent prepaid by JEN-KEN KILNS.
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If the entire kiln is to be returned to the factory, all transportation costs are the responsibility of the purchaser. The purchaser should notify JEN-KEN KILNS (863) 648-0585 prior to shipping. We will advise the best shipping method and if it is necessary to return the whole kiln or only certain parts. Factory warranty work will be performed within 30 days after the defective part is returned to the factory.
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JEN-KEN KILN reserves the right, as its option, to replace the entire kiln or any part of it in order to fulfill its obligation under this warranty.
This Warranty DOES NOT Cover:
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Freight damage.
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Kilns altered in any way after leaving our factory.
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Abuse or neglect, moisture, improper storage.
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Improper installation.
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Kiln Overfires (exceeding the melting temperatures of the materials being fired) regardless of the cause of the overfire. (This does not occur in kiln that are monitored while firing. If in doubt during a firing, turn the kiln off)
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Dawson Kiln Sitter or Limit Timer.
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Kilns operated on incorrect voltage.
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Improper electrical installation.
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Kiln furniture.
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Kiln ware.
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Kilns used for purposes other than firing ceramic or glass materials.
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Kilns operated in excess of the temperature rating of the kiln.
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Damage that may occur from kilns that are fired on or near combustible materials (i.e.: wood floors).
This Warranty is in lieu of all other warranties, expressed or implied. JEN-KEN KILN neither assumes nor authorizes any distributor, dealer, retailer or employee to assume for it any other obligation of liabilities in connection with JENKEN KILNS.
This warranty is limited, as specified above and excludes incidental or consequential damages, so the above limitations or exclusions may not apply to you.
This warranty give you specific rights and you may also have other rights why vary from state to state.
JEN-KEN KILNS
Manufactured by Sir Ramic Porcelain, Inc.
3615 Ventura Drive West Lakeland, Florida USA 33811
(863) 648-0585
Olympic Kilns Warranty
This Warranty Is Applicable to All Kilns Manufactured by Olympic Kilns That Are Used for Ceramics, Pottery and Glass.
Cone 10 Kilns Have a One-Year Warranty and All Other Kilns Have a Two-Year Warranty. Certain Parts, Thermocouple, Kiln Sitter Tube Assembly, Are Not Covered Under Warranty, Nor Is Kiln Furniture.
Haugen Manufacturing, Incorporated guarantees to the original purchaser that any defects in OLYMPIC KILNS which become apparent within two years (one year for the Dawson Kiln Sitter and safety timer which is covered by warranty from W. P. Dawson, Inc. and kilns rated at cone 10) will be remedied as specified below.
Our warranty, of course, does not cover any kiln damaged or altered by you or others after it leaves our factory. Our warranty does not cover damage due to reduction or salt firing, over-firing, exceeding the maximum cone or temperature ratings, improper installation, use of electrical voltages different than those specified, or firing material other than ceramics.
If a defect of manufacturer becomes apparent, and your retailer does not resolve it to your satisfaction, we will in the following manner: Within (6;) days of the first indication of a defect, tell us in writing of defect, and the date, place and proof of the your purchase. We will contact you to determine what parts seem to warrant repair and to instruct you as to shipment of the kiln parts. You will dismantle, package, and ship the parts we request (and no others), to us at your cost, freight prepaid. If the kiln has a defect of manufacture we will repair, replace or refund as is appropriate, within (30) days. We will ship to you at our cost in your package, for you to reinstall at your cost. If the parts shipped by you to us are in need of repair or replacement for something which is not covered by this warranty, we will not perform the work until you have authorized the work and made arrangements for payment. If substantially an entire kiln is returned for repair under warranty, you will prepay the cost of packaging and shipping both to and from the factory.
We shall in no event be liable for injuries to persons or property or for incidental, contingent, special or consequential damages arising from the use of our products. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
OLYMPIC KILNS
HAUGEN MANUFACTURING, INC.
P. O. BOX 1347
4225 THURMON TANNER ROAD FLOWERY BRANCH, GA 30542
(800) 241-4400
Paragon Kilns
Paragon kilns are warranted to the original purchaser by Paragon Industries, L.P. (herein Paragon), subject to the listed exclusions below, to be free of defects in workmanship for the periods specified below. The warranty period begins from date of shipment from the Paragon factory unless date of original purchase from an authorized Paragon distributor or dealer can be established.
Warranty Periods
QuickFire kilns: 3 months
BlueBirds, HT-series, Home Artist, FiberFuse-16, J-series, KM-Series, SC-series, and Vulcans: 1 year
(Vulcan elements are not warranted.)
Kilns with a maximum temperature rating above 2300ºF (except Dragons, Iguana and Vikings): 1 year
TNF 2 Control Boxes (portable), GF, GL, and Fusion series kilns rated 2000°F or lower and all other kilns not listed in this section with a maximum temperature rated 2300ºF or lower: 2 years
Controllers: Sentry (12 key): 2 ½ years;
Sentry Xpress (3 key): the length of the new kiln’s warranty or 1 year on replacement controllers for older kilns.
Sentinel Smarttouch Controller: 2 1/2 years;
Sentinel TouchXpress Controller: 2 1/2 years;
Dragon, Super Dragon, Iguana and Viking kilns: 2 years.
S-Type thermocouple and APM elements fall within the 2 year warranty. Standard elements on these models: 6 months.
Sentry controller on these models: 2 ½ years.
Type-K thermocouple is not warranted on the Dragon, Iguana and Viking.
These warranty periods apply unless otherwise agreed to in writing.
This warranty excludes: 1) Kilns or furnaces damaged by overfiring (exceeding the melting temperature of the material being fired) regardless of cause of overfiring; 2) Ware, tools, kiln furniture, or anything inside damaged by overfire; 3) Kilns allowed to exceed the maximum temperature shown on kiln’s nameplate, regardless of cause; 4) Kilns subjected to abuse, neglect, freight damage or improper storage; 5) Kilns used for either reduction or salt firing, 6) Kilns damaged by improper electrical installation; 7) Kilns used for purposes other than firing ceramics, glass, heat treating, or the purpose for which it was intended; 8) Element burnout caused by contact with foreign materials; 9) The patented Dawson Kiln Sitter and/or Limit Timer manufactured by W.P. Dawson, Inc., 399 Thor Place, Brea, California 92621.
WARRANTY COVERAGE EXTENDS ONLY TO THE ORIGINAL PURCHASER AND DOES NOT COVER REPLACEMENT OF PARTS THAT ARE, BY THEIR NATURE, EXPENDABLE. THIS WARRANTY IS VOIDED IF THE PRODUCT IS ADVERSELY AFFECTED BY ATTACHING ANY FEATURE OR DEVICE TO IT, OR IS IN ANY WAY TAMPERED WITH OR MODIFIED WITHOUT EXPRESS WRITTEN PERMISSION FROM PARAGON INDUSTRIES, L.P.
Paragon Industries, L.P., will repair or replace any parts that become defective under normal and proper use during the specified period for the kiln purchased, providing the kiln has not been subjected to misuse or the listed exclusions. Paragon will furnish and install replacement parts at the factory with transportation costs to and from the factory paid by the owner; or upon receipt of defective parts at the factory, and after factory examination of the defect, Paragon will furnish replacement parts, complete with installation instructions, shipped postpaid to owner. The warranty on the repaired and/or replaced parts will be limited to the unexpired term of the original warranty.
Any claim for adjustment under this warranty must include name and address of dealer from whom kiln was originally purchased. Repair or replacement of any defective parts shall fulfill all obligations of Paragon. No other obligations or liabilities are assumed in connection with Paragon kilns nor does Paragon Industries, L.P. authorize its distributors or dealers to assume any other obligations or liabilities on its behalf.
THERE ARE NO OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL PARAGON INDUSTRIES, L.P. BE LIABLE FOR ANY LOSS OF PROFITS OR ANY INDIRECT OR CONSEQUENTIAL DAMAGES ARISING OUT OF ANY SUCH DEFECT IN MATERIAL OR WORKMANSHIP. NOTE: SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
This agreement is made in the State of Texas and its validity, construction, and all rights under it will be governed by the laws of the State of Texas. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
Paragon Industries, L.P.,
2011 South Town East Blvd.
Mesquite, Texas 75149-1122
1-800-876-4328
Fax: 972-222-0646
Seattle Pottery Supply Kiln Limited Warranty
SEATTLE POTTERY LLC d/b/a “Seattle Pottery Supply” warrants to the original purchaser that this product is free from defects in material workmanship for one year from the date of the first retail purchase from an authorized dealer. Transportation charges on product submitted for repair or replacement under this warranty are the sole responsibility of the purchaser. This warranty only applies to the original purchaser and is not transferable.
UNLESS SPECIFICALLY AUTHORIZED do not Return the Unit to the Place of Purchase.
Seattle Pottery Supply (“SPS”) will repair or replace, at its expense, any defective part upon return, freight prepaid, to an authorized Seattle Pottery Supply Service Center.
A unit provided as an exchange will be subject to the warranty of the original unit. The length of the warranty governing the exchanged unit will remain calculated by reference to the purchase date of the original unit.
This warranty does not cover (1) any defect not reported to an authorized SPS dealer or distributor within 10 days of discovery; (2) Type K Thermocouples; (3) any damage caused by overfiring; (4) products subjected to abnormal strain, freight damage, neglect, abuse, improper storage, failure to follow instructions, or products altered from factory standard condition; (5) products whose identification number has been changed; (6) failures of, or failures caused by, parts or accessories not manufactured or supplied by SPS; (7) kilns used for purposes other than firing ceramic materials; (8) kilns used for reduction or salt firing; (9) repair when normal use has exhausted the life of a part of the equipment as a whole; or (10) failures due to acts of God and other force majeure events beyond the manufacturer’s control.
How To Obtain Warranty Service: Notify SPS or your SPS distributor within 10 days of discovery of any defect. Deliver any defective part, freight prepaid, to an authorized SPS service center. Other Limitations: Any special, incidental, or consequential damages, including property damage, lost profits, loss of use, or other economic loss, are excluded to the full extent permitted by state law. . Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you. Any implied warranties, including the implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the duration of this limited warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
State Law Rights: This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
How to Request Warranty Service: All repair work must be authorized, either by SPS, or by an authorized SPS distributor, before the work is done. If you believe your kiln is going to require warranty servicing, the first step is to call the SPS distributor from whom you purchased the kiln. If they are unable to provide or coordinate service, call Seattle Pottery Supply and ask for our Technical Service Department for troubleshooting. 206-587-0570
Notice of Defect may be mailed to:
Seattle Pottery Supply
c/o Warranty and Service
35 S Hanford Street
Seattle, WA 98134
(888) 915-1196
info@seattlepotterysupply.com
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