AmeriBrade Quench Tank

At Soul Ceramics, we want our customers to know they are getting the best prices online. When you see the blue "Lowest Price Guarantee" words on our website, we are guaranteeing that we have the lowest price anywhere on the internet. In fact, if you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will hand you the difference - in cash.  We want you to shop confidently knowing that you are getting the absolute best price on your kiln or wheel.

To request your partial refund, e-mail us a link to the same product on our competitor's website within 30 days from the date of your order and we will process the credit accordingly.

Our Lowest Price Guarantee has some restrictions:

• You must purchase the item from our website before requesting your partial refund
• Special promotion offers are not eligible
• The competitor must be an online store only
• The website can not be a discounter or auction website, such as eBay
• The competitor must be an Authorized Retailer for the product
• The price on the competitor's website must include all shipping and processing fees
• The model must be "like-for-like" (eg: In-stock vs. In-stock or Made-to-order vs. Made-to-order)
• The manufacturer must be either Evenheat Kiln, Jen-Ken Kilns, or Paragon Industries

At Soul Ceramics, we know how annoying it can be when you are hit with hidden costs and fees when you purchase items online. That's why we offer FREE SHIPPING* on all standard orders through Soul Ceramics.

We even cover extra costs such as lift gate service, so the price you see is the price you pay!

For the full details on this offer and our detailed shipping and returns policies, click here.

* Non standard orders include shipments outside of our standard shipping range, and orders that do not include a kiln or pottery wheel in the same shipment. Soul Ceramics reserves the right to inform you of shipping costs before orders are finalized.

SOUL CERAMICS LLC EDITOR'S NOTE

The below warranties were taken from the the respective manufacturers and last updated on June 4, 2018. Please note that these below warranties are all for reference only. While we do our best to keep these up to date; the manufacturer has the final say in what their product is warrantied as. Please reference your owner's manual upon purchase, or contact the manufacturer directly if you would like further clarification.

Please scroll to the appropriate manufacturer's warranty for your kiln.

Extended Warranty (Provided by Clyde)

All Clyde warranties are for the core product only. In the case of any kilns/ovens where additional product options are available (Controllers, furniture kits, stands, blade fixtures, vents, etc.) the warranty does not apply, and the warranty would only be applicable to the kiln/oven.

Evenheat Kiln, Inc. warranty

Evenheat Kiln, Inc. guarantees to the original purchaser that for a period of two full years (one year for Evolution Series fiber lids) from the date of purchase the kiln will be free of defects in workmanship and materials when used under normal and proper operating conditions. Evenheat will replace or repair any defective part as specified.

FOR THE WARRANTY TO BE EFFECTIVE THE PURCHASE MUST:

1. Provide written proof of date of purchase. 

2. Notify the Evenheat Distributor/Dealer from whom the kiln was purchased, within 10 days after defect has been discovered.

3. Make kiln immediately available for inspection.

FOR WARRANTY REPAIRS:

1. Warranty repairs should be handled through the Distributor/Dealer from whom the kiln was purchased, who will arrange for any repairs or replacement of parts under the terms of this warranty upon receipt of the kiln (or defective part). Otherwise the defective part may be returned (postage prepaid) to Evenheat Kiln, Inc. P.O. Box 399 6949 Legion Drive Caseville, MI 48725. If, after factory examination, the original part is found to be defective, a new or repaired part will be shipped prepaid by Evenheat Kiln, Inc.

2. If the entire kiln is to be returned to the factory, all transportation costs will be borne by the purchaser. The purchaser should notify Evenheat Kiln, Inc. (989) 856-2281 prior to shipping. Evenheat will help advise the best shipping method and if it is necessary to return the entire kiln or only certain parts. Warranty work will be performed within 30 days after defective part is returned to the factory.

3. Evenheat Kiln, Inc. reserves the right, at its option, to replace the entire kiln or any part of it in order to fulfill its obligation under this warranty.

THIS WARRANTY DOES NOT COVER:

1. Freight damage, kilns altered in any way, abuse or neglect, moisture, improper storage or installation.

2. Kiln overfired (reaching temperature higher than melting point of ware inside kiln) regardless of cause.

3. Dawson Kiln Sitter or Limit Timer.

4. Kilns operated on incorrect voltage.

5. Improper electrical installation.

6. Kiln furniture or ware.

7. Kilns used for reduction or salt firing.

8. Kilns used for purposes other than the firing of glass materials.

9. Kilns operated in excess of the cone or temperature on the rating plate.

10. Damage to Property or personal injury that may occur from kilns that are fired on or near wood floors or combustibles.

11. Damage to property or personal injury that may occur from improper ventilation of the work area and building structure.

This warranty is in lieu of all other warranties, expressed, or implied.
Evenheat Kiln, Inc. neither assumes nor authorizes any Distributor/Dealer, Retailer or employee to assume for it any other obligations or liabilities in connection with Evenheat Kilns.

This warranty is limited as specified above and excludes incidental or consequential damages. Some states or providences do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

Evenheat Kiln, Inc.
P.O. Box 399
6949 Legion Road
Caseville, MI 48725
United States of America

Speedball Art Products warranty

Your Speedball Art Products Company purchase comes complete with either a 2-YEAR, 5-YEAR, or 10-YEAR WARRANTY (100% parts & labor when labor performed at Speedball Factory) depending on the product purchased - please review the product page. Speedball Art Products Company warrants this Speedball pottery wheel to be free from defects in materials and workmanship under normal use and service, that would affect its operation for a period of 10 (ten) years from the date of purchase.

This wheel must be registered within 30 (thirty) days of the date of purchase to make the warranty effective. Registration can be performed either online at http://speedballart.com/warranty_form.php or by contacting our Customer Service Department at 800.898.7224. The obligation of this warranty shall be limited to repairing or replacing any part of the wheel which, at the discretion of the Company, shall be proven defective in materials or workmanship under normal use and service during the time period commencing with the date of purchase. Full wheel replacement will be at the discretion of the Company and will only be considered for claims initiated within 30 (thirty) days of purchase.

This warranty does not apply to:

1. Damage caused by accident, abuse, mishandling or dropping.

2. Units which have been subject to unauthorized repair.

3. Units not used in accordance with direction.

4. Damage exceeding the cost of the product.

5. Damage by flood, lightning or natural disaster, war declared or undeclared.

In no case shall the Company be liable for any incidental or consequential damages for breach of this or any other warranty, express or implied, whatsoever.

The limit of this warranty includes the product only and not any loss of work time or contract due to inability to use the wheel.

Parts in need of repair shall be returned by the customer, shipping prepaid, to:

Speedball Art Products
Repairs Department
2301 Speedball Road
Statesville, NC 28677

After any repair or replacement, Speedball Art Products Company will return under normal working schedule and by UPS/FedEx Ground Service (for customers in the Continental United States). Rush repair orders are accepted by purchase order and credit card payment or COD charges. Shipping charges for rush returns other than UPS/FedEx Ground Service must be prepaid via credit card or COD. No U.S. Postal returns. Be sure to wrap the product or parts securely when shipping to avoid shipping damage.

Policy Statement for Speedball Potter’s Wheel Warranties:

1. Warranty card must be on file at Speedball Art Products Company

2. Customer must contact Speedball Art Products Company for Return Authorization Number prior to returning the wheel. Please write the number clearly on the outside of the box.

3. Parts for warranty repair must be shipped prepaid to Speedball Art Products Company.

4. Send entire system as a unit control box, motor, foot pedal and all power with no cut cords. Experience has shown that by sending the entire system, repairs are made the first time, made correctly and with less time and trouble for all parties concerned. Full wheel shipments for repair or replacement must be shipped in original packaging.

5. Enclose a brief description of the problem, along with your name, UPS address, phone number, email address and personal address.

6. Speedball Art Products Company will pay UPS/FedEx Ground Service shipping back to customer.

7. Any extra charges due to a request by the customer to rush shipment are to be paid by the customer.

8. For your convenience, troubleshooting can also be conducted by phone with one of our trained Customer Service Representatives at 800.898.7224, Monday-Friday, 8:00am-5:00pm EST.

Jen-Ken Kiln Warranty

To Claim under the Warranty, the purchaser must:

1. Provide written proof of the date of purchase.

2. Notify JEN-KEN KILN (or distributor/dealer) from whom the kiln was purchased.

3. Make the kiln immediately available for inspection.

FOR WARRANTY REPAIRS:

1. Warranty repairs should be handled from where you purchased the kiln and they will arrange for any repairs or replacement of parts under the terms of the warranty and upon receipt of the kiln or defective part(s). Warranty work, other than that performed at the factory, DOES NOT include labor, just parts. The defective parts may be returned to JEN-KEN KILNS (postage prepaid) 3615 Ventura Drive West, Lakeland, Florida USA 33811. Include your name and address, a letter of explanation and the name and address from where you purchased the kiln. If, after factory examination the part is found to be defective, a new or repaired part will be sent prepaid by JEN-KEN KILNS.

2. If the entire kiln is to be returned to the factory, all transportation costs are the responsibility of the purchaser. The purchaser should notify JEN-KEN KILNS (863) 648-0585 prior to shipping. We will advise the best shipping method and if it is necessary to return the whole kiln or only certain parts. Factory warranty work will be performed within 30 days after the defective part is returned to the factory.

3. JEN-KEN KILN reserves the right, as its option, to replace the entire kiln or any part of it in order to fulfill its obligation under this warranty.

This Warranty DOES NOT Cover:

1. Freight damage.

2. Kilns altered in any way after leaving our factory.

3. Abuse or neglect, moisture, improper storage.

4. Improper installation.

5. Kiln Overfires (exceeding the melting temperatures of the materials being fired) regardless of the cause of the overfire. (This does not occur in kiln that are monitored while firing. If in doubt during a firing, turn the kiln off)

6. Dawson Kiln Sitter or Limit Timer.

7. Kilns operated on incorrect voltage.

8. Improper electrical installation.

9. Kiln furniture.

10. Kiln ware.

11. Kilns used for purposes other than firing ceramic or glass materials.

12. Kilns operated in excess of the temperature rating of the kiln.

13. Damage that may occur from kilns that are fired on or near combustible materials (i.e.: wood floors).

This Warranty is in lieu of all other warranties, expressed or implied. JEN-KEN KILN neither assumes nor authorizes any distributor, dealer, retailer or employee to assume for it any other obligation of liabilities in connection with JENKEN KILNS.

This warranty is limited, as specified above and excludes incidental or consequential damages, so the above limitations or exclusions may not apply to you.

This warranty give you specific rights and you may also have other rights why vary from state to state.

JEN-KEN KILNS
Manufactured by Sir Ramic Porcelain, Inc.
3615 Ventura Drive West Lakeland, Florida USA 33811
(863) 648-0585

Olympic Kilns Warranty

Warranty Registration

This Warranty Is Applicable to All Kilns Manufactured by Olympic Kilns That Are Used for Ceramics, Pottery and Glass.

Cone 10 Kilns Have a One-Year Warranty and All Other Kilns Have a Two-Year Warranty. Certain Parts, Thermocouple, Kiln Sitter Tube Assembly, Are Not Covered Under Warranty, Nor Is Kiln Furniture.

Haugen Manufacturing, Incorporated guarantees to the original purchaser that any defects in OLYMPIC KILNS which become apparent within two years (one year for the Dawson Kiln Sitter and safety timer which is covered by warranty from W. P. Dawson, Inc. and kilns rated at cone 10) will be remedied as specified below.

Our warranty, of course, does not cover any kiln damaged or altered by you or others after it leaves our factory. Our warranty does not cover damage due to reduction or salt firing, over-firing, exceeding the maximum cone or temperature ratings, improper installation, use of electrical voltages different than those specified, or firing material other than ceramics.

If a defect of manufacturer becomes apparent, and your retailer does not resolve it to your satisfaction, we will in the following manner: Within (6;) days of the first indication of a defect, tell us in writing of defect, and the date, place and proof of the your purchase. We will contact you to determine what parts seem to warrant repair and to instruct you as to shipment of the kiln parts. You will dismantle, package, and ship the parts we request (and no others), to us at your cost, freight prepaid. If the kiln has a defect of manufacture we will repair, replace or refund as is appropriate, within (30) days. We will ship to you at our cost in your package, for you to reinstall at your cost. If the parts shipped by you to us are in need of repair or replacement for something which is not covered by this warranty, we will not perform the work until you have authorized the work and made arrangements for payment. If substantially an entire kiln is returned for repair under warranty, you will prepay the cost of packaging and shipping both to and from the factory.

We shall in no event be liable for injuries to persons or property or for incidental, contingent, special or consequential damages arising from the use of our products. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

OLYMPIC KILNS
HAUGEN MANUFACTURING, INC.
P. O. BOX 1347
4225 THURMON TANNER ROAD FLOWERY BRANCH, GA 30542
(800) 241-4400

Paragon Kilns

Warranty Registration

Paragon kilns are warranted to the original purchaser by Paragon Industries, L.P. (herein Paragon), subject to the listed exclusions below, to be free of defects in workmanship for the periods specified below. The warranty period begins from date of shipment from the Paragon factory unless date of original purchase from an authorized Paragon distributor or dealer can be established.

Warranty Periods

Paragon Industries, L.P.,
2011 South Town East Blvd.
Mesquite, Texas 75149-1122
1-800-876-4328
Fax: 972-222-0646

Seattle Pottery Supply Kiln Limited Warranty