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{"id":9751246176503,"title":"Cress Ceramic Kiln - ET2831","handle":"cress-ceramic-kiln-et2831","description":"\u003cp data-pm-slice=\"1 1 []\"\u003e\u003cspan\u003eThe Cress E-Series kilns are built with superior craftsmanship, featuring robust, high-quality insulation and durable heating elements designed for exceptional energy efficiency and longevity. Most models in the E-Series include heat reflective stands, significantly reducing floor temperatures during firing and enhancing overall safety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eWhether you're working with intricate pottery, porcelain, stoneware, or experimental ceramic projects, these kilns offer versatility and precision to meet your creative demands. Designed for durability and ease of maintenance, Cress E-Series kilns ensure consistent temperature uniformity, providing optimal results every firing.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eCress E-Series kilns deliver unmatched performance, making them the ideal choice for artists seeking reliability, consistency, and excellence in their ceramic work.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003eThis kiln is a part of the ET-Series units which come with 3\" brick, which retains heat more than the 2.5\" brick of standard models.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003eController Selection\u003c\/strong\u003e\u003c\/h5\u003e\n\u003ch6\u003eProdigy Touchscreen Smart Controller\u003c\/h6\u003e\n\u003cp\u003eUpgrade your kiln experience with the Prodigy Touchscreen Digital Kiln Controller, designed to bring intuitive, precise control directly to your fingertips. Featuring a user-friendly, full-color touchscreen interface, the Prodigy Controller simplifies kiln operation and programming, offering clear visuals and straightforward navigation for beginners and experts alike.\u003c\/p\u003e\n\u003cp\u003eEasily customize firing programs with advanced ramp-and-hold capabilities, real-time monitoring of kiln conditions, and the ability to save multiple custom firing profiles for future use. Enhanced safety features include detailed diagnostics, over-temperature alerts, and data logging to help protect your work and your kiln.\u003c\/p\u003e\n\u003cp\u003eThe Prodigy Controller is built to seamlessly integrate with your kiln, making it an essential upgrade for artists seeking convenience, precision, and peace of mind in every firing.\u003c\/p\u003e\n\u003ch6\u003eStandard Cress Digital Controller\u003c\/h6\u003e\n\u003cp data-pm-slice=\"1 1 []\"\u003e\u003cspan\u003eThe standard Cress Digital Controller provides reliable, straightforward kiln operation with essential digital accuracy and ease of use. This controller features simple programming with preset firing profiles, allowing you to efficiently manage firing cycles for ceramics, pottery, and glass projects.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-pm-slice=\"1 1 []\"\u003e\u003cspan\u003eWith intuitive interface controls and clear temperature displays, the standard digital controller ensures consistent, precise results every time, making it a dependable choice for artists seeking simplicity and reliability in their kiln operations.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003eSection Design\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp data-pm-slice=\"1 1 []\"\u003e\u003cspan\u003eFor those with limited studio access or installation constraints, the Cress sectional kiln option offers a smart, flexible solution. These kilns are built in multiple interlocking sections, making it easy to move and install them in tight or hard-to-reach spaces. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-pm-slice=\"1 1 []\"\u003e\u003cspan\u003eOnce assembled, the kiln performs exactly like a one-piece model, maintaining full structural integrity and insulation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003eCress Clean Air Vent System\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp class=\"p1\" style=\"float: right;\"\u003eWith all ceramic and glass kilns, we \u003cb\u003ehighly recommend \u003c\/b\u003ethat they be vented to the outside. But why?\u003c\/p\u003e\n\u003cp class=\"p1\" style=\"float: right;\"\u003eFirst and foremost - is your safety! When heating various materials in your kiln, many have byproducts that burn off and are released into the air. These byproducts are toxic and you don't want that mixing with the air you're breathing.\u003c\/p\u003e\n\u003cp data-pm-slice=\"1 1 []\"\u003e\u003cspan\u003eThe Cress Clean-Air Vent System effectively draws these fumes from multiple zones within your kiln, improving air quality by venting harmful gases safely outside through standard ducting. This specialized ventilation process promotes better airflow, enhancing temperature uniformity and ensuring that each piece in your kiln is heated evenly.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eBy using the Cress Clean-Air Vent System, you'll improve both the safety and longevity of your kiln, significantly reducing wear on kiln elements and interior components. Customers often find that their venting system more than pays for itself through reduced maintenance and longer kiln life.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003eFurniture Kit\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp\u003eFurniture Kits are \u003cstrong\u003enecessary accessories\u003c\/strong\u003e for any kiln owner as firing directly on the kiln floor is not only bad for the kiln, but your pieces as well. In addition to this, they're also useful! A furniture kit will allow you to stack multiple shelves on top of one another in order to maximize the useable space when firing smaller pieces.\u003c\/p\u003e\n\u003cp\u003eIf you have one that will fit this kiln size already, then you're in luck! But if not, you'll want to ensure you add this to your order as well.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFurniture Kit includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEight (8) 26\" Half Shelves\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003eEight (8) 2\" Posts\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003eEight (8) 4\" Posts\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003eEight (8) 6\" Posts\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003eEight (8) 8\" Posts\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003eEight (8) 10\" Posts\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eKiln furniture can be special ordered separately, but if done so the cost is ~10-20% higher and will incur a separate shipping charge. It's best to include this on your initial order of the kiln.\u003c\/p\u003e\n\u003cp\u003e\u003csmall\u003e* Received shelves may contain surface imperfections such as scratches, discoloration or rough edge. These possible imperfections are understood and accepted by the buyer.\u003c\/small\u003e\u003c\/p\u003e","published_at":"2025-07-25T01:05:54-04:00","created_at":"2025-07-25T01:01:14-04:00","vendor":"Cress","type":"Kiln","tags":["function:Porcelain","google-shopping-feed","HasLeadTime","Made To Order","size:Medium","voltage:240V"],"price":566105,"price_min":566105,"price_max":566105,"available":true,"price_varies":false,"compare_at_price":595900,"compare_at_price_min":595900,"compare_at_price_max":595900,"compare_at_price_varies":false,"variants":[{"id":49887679152375,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"CRESS_ET2831","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Cress Ceramic Kiln - ET2831","public_title":null,"options":["Default Title"],"price":566105,"weight":0,"compare_at_price":595900,"inventory_quantity":0,"inventory_management":null,"inventory_policy":"deny","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}}],"images":["\/\/www.soulceramics.com\/cdn\/shop\/files\/cress-cress-ceramic-kiln-et2831-soul-ceramics.jpg?v=1781154564","\/\/www.soulceramics.com\/cdn\/shop\/files\/cress-standard-digital-controller-soul-ceramics_37c61a36-c601-4b62-9356-e6774a86f046.jpg?v=1792125436","\/\/www.soulceramics.com\/cdn\/shop\/files\/cress-prodigy-controller-soul-ceramics_e510aed5-2878-4769-8e87-25bdf28b0c6d.jpg?v=1792125436","\/\/www.soulceramics.com\/cdn\/shop\/files\/direct-wired-no-plug-soul-ceramics_5569ff00-6653-4489-a72a-b82a4e55eeff.jpg?v=1792066460"],"featured_image":"\/\/www.soulceramics.com\/cdn\/shop\/files\/cress-cress-ceramic-kiln-et2831-soul-ceramics.jpg?v=1781154564","options":["Title"],"media":[{"alt":"Cress Ceramic Kiln - ET2831 - Soul Ceramics","id":52901037768951,"position":1,"preview_image":{"aspect_ratio":1.0,"height":200,"width":200,"src":"\/\/www.soulceramics.com\/cdn\/shop\/files\/cress-cress-ceramic-kiln-et2831-soul-ceramics.jpg?v=1781154564"},"aspect_ratio":1.0,"height":200,"media_type":"image","src":"\/\/www.soulceramics.com\/cdn\/shop\/files\/cress-cress-ceramic-kiln-et2831-soul-ceramics.jpg?v=1781154564","width":200},{"alt":"Standard Digital controller - Cress Ceramic Kiln - ET2831","id":56184445174007,"position":2,"preview_image":{"aspect_ratio":1.0,"height":1200,"width":1200,"src":"\/\/www.soulceramics.com\/cdn\/shop\/files\/cress-standard-digital-controller-soul-ceramics_37c61a36-c601-4b62-9356-e6774a86f046.jpg?v=1792125436"},"aspect_ratio":1.0,"height":1200,"media_type":"image","src":"\/\/www.soulceramics.com\/cdn\/shop\/files\/cress-standard-digital-controller-soul-ceramics_37c61a36-c601-4b62-9356-e6774a86f046.jpg?v=1792125436","width":1200},{"alt":"Prodigy Touchscreen controller - Cress Ceramic Kiln - ET2831","id":56184445206775,"position":3,"preview_image":{"aspect_ratio":1.0,"height":1200,"width":1200,"src":"\/\/www.soulceramics.com\/cdn\/shop\/files\/cress-prodigy-controller-soul-ceramics_e510aed5-2878-4769-8e87-25bdf28b0c6d.jpg?v=1792125436"},"aspect_ratio":1.0,"height":1200,"media_type":"image","src":"\/\/www.soulceramics.com\/cdn\/shop\/files\/cress-prodigy-controller-soul-ceramics_e510aed5-2878-4769-8e87-25bdf28b0c6d.jpg?v=1792125436","width":1200},{"alt":"No cord, no plug - this unit is direct wired - Cress Ceramic Kiln - ET2831","id":56147579011319,"position":4,"preview_image":{"aspect_ratio":1.0,"height":1200,"width":1200,"src":"\/\/www.soulceramics.com\/cdn\/shop\/files\/direct-wired-no-plug-soul-ceramics_5569ff00-6653-4489-a72a-b82a4e55eeff.jpg?v=1792066460"},"aspect_ratio":1.0,"height":1200,"media_type":"image","src":"\/\/www.soulceramics.com\/cdn\/shop\/files\/direct-wired-no-plug-soul-ceramics_5569ff00-6653-4489-a72a-b82a4e55eeff.jpg?v=1792066460","width":1200}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp data-pm-slice=\"1 1 []\"\u003e\u003cspan\u003eThe Cress E-Series kilns are built with superior craftsmanship, featuring robust, high-quality insulation and durable heating elements designed for exceptional energy efficiency and longevity. Most models in the E-Series include heat reflective stands, significantly reducing floor temperatures during firing and enhancing overall safety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eWhether you're working with intricate pottery, porcelain, stoneware, or experimental ceramic projects, these kilns offer versatility and precision to meet your creative demands. Designed for durability and ease of maintenance, Cress E-Series kilns ensure consistent temperature uniformity, providing optimal results every firing.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eCress E-Series kilns deliver unmatched performance, making them the ideal choice for artists seeking reliability, consistency, and excellence in their ceramic work.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003eThis kiln is a part of the ET-Series units which come with 3\" brick, which retains heat more than the 2.5\" brick of standard models.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003eController Selection\u003c\/strong\u003e\u003c\/h5\u003e\n\u003ch6\u003eProdigy Touchscreen Smart Controller\u003c\/h6\u003e\n\u003cp\u003eUpgrade your kiln experience with the Prodigy Touchscreen Digital Kiln Controller, designed to bring intuitive, precise control directly to your fingertips. Featuring a user-friendly, full-color touchscreen interface, the Prodigy Controller simplifies kiln operation and programming, offering clear visuals and straightforward navigation for beginners and experts alike.\u003c\/p\u003e\n\u003cp\u003eEasily customize firing programs with advanced ramp-and-hold capabilities, real-time monitoring of kiln conditions, and the ability to save multiple custom firing profiles for future use. Enhanced safety features include detailed diagnostics, over-temperature alerts, and data logging to help protect your work and your kiln.\u003c\/p\u003e\n\u003cp\u003eThe Prodigy Controller is built to seamlessly integrate with your kiln, making it an essential upgrade for artists seeking convenience, precision, and peace of mind in every firing.\u003c\/p\u003e\n\u003ch6\u003eStandard Cress Digital Controller\u003c\/h6\u003e\n\u003cp data-pm-slice=\"1 1 []\"\u003e\u003cspan\u003eThe standard Cress Digital Controller provides reliable, straightforward kiln operation with essential digital accuracy and ease of use. This controller features simple programming with preset firing profiles, allowing you to efficiently manage firing cycles for ceramics, pottery, and glass projects.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-pm-slice=\"1 1 []\"\u003e\u003cspan\u003eWith intuitive interface controls and clear temperature displays, the standard digital controller ensures consistent, precise results every time, making it a dependable choice for artists seeking simplicity and reliability in their kiln operations.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003eSection Design\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp data-pm-slice=\"1 1 []\"\u003e\u003cspan\u003eFor those with limited studio access or installation constraints, the Cress sectional kiln option offers a smart, flexible solution. These kilns are built in multiple interlocking sections, making it easy to move and install them in tight or hard-to-reach spaces. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-pm-slice=\"1 1 []\"\u003e\u003cspan\u003eOnce assembled, the kiln performs exactly like a one-piece model, maintaining full structural integrity and insulation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003eCress Clean Air Vent System\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp class=\"p1\" style=\"float: right;\"\u003eWith all ceramic and glass kilns, we \u003cb\u003ehighly recommend \u003c\/b\u003ethat they be vented to the outside. But why?\u003c\/p\u003e\n\u003cp class=\"p1\" style=\"float: right;\"\u003eFirst and foremost - is your safety! When heating various materials in your kiln, many have byproducts that burn off and are released into the air. These byproducts are toxic and you don't want that mixing with the air you're breathing.\u003c\/p\u003e\n\u003cp data-pm-slice=\"1 1 []\"\u003e\u003cspan\u003eThe Cress Clean-Air Vent System effectively draws these fumes from multiple zones within your kiln, improving air quality by venting harmful gases safely outside through standard ducting. This specialized ventilation process promotes better airflow, enhancing temperature uniformity and ensuring that each piece in your kiln is heated evenly.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eBy using the Cress Clean-Air Vent System, you'll improve both the safety and longevity of your kiln, significantly reducing wear on kiln elements and interior components. Customers often find that their venting system more than pays for itself through reduced maintenance and longer kiln life.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003eFurniture Kit\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp\u003eFurniture Kits are \u003cstrong\u003enecessary accessories\u003c\/strong\u003e for any kiln owner as firing directly on the kiln floor is not only bad for the kiln, but your pieces as well. In addition to this, they're also useful! A furniture kit will allow you to stack multiple shelves on top of one another in order to maximize the useable space when firing smaller pieces.\u003c\/p\u003e\n\u003cp\u003eIf you have one that will fit this kiln size already, then you're in luck! But if not, you'll want to ensure you add this to your order as well.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFurniture Kit includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEight (8) 26\" Half Shelves\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003eEight (8) 2\" Posts\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003eEight (8) 4\" Posts\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003eEight (8) 6\" Posts\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003eEight (8) 8\" Posts\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003eEight (8) 10\" Posts\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eKiln furniture can be special ordered separately, but if done so the cost is ~10-20% higher and will incur a separate shipping charge. It's best to include this on your initial order of the kiln.\u003c\/p\u003e\n\u003cp\u003e\u003csmall\u003e* Received shelves may contain surface imperfections such as scratches, discoloration or rough edge. These possible imperfections are understood and accepted by the buyer.\u003c\/small\u003e\u003c\/p\u003e"}

Cress Ceramic Kiln - ET2831

Customize Order
$ 5,661.05 $ 5,959.00

Product Description

The Cress E-Series kilns are built with superior craftsmanship, featuring robust, high-quality insulation and durable heating elements designed for exceptional energy efficiency and longevity. Most models in the E-Series include heat reflective stands, significantly reducing floor temperatures during firing and enhancing overall safety.

Whether you're working with intricate pottery, porcelain, stoneware, or experimental ceramic projects, these kilns offer versatility and precision to meet your creative demands. Designed for durability and ease of maintenance, Cress E-Series kilns ensure consistent temperature uniformity, providing optimal results every firing.

Cress E-Series kilns deliver unmatched performance, making them the ideal choice for artists seeking reliability, consistency, and excellence in their ceramic work.

This kiln is a part of the ET-Series units which come with 3" brick, which retains heat more than the 2.5" brick of standard models.

Controller Selection
Prodigy Touchscreen Smart Controller

Upgrade your kiln experience with the Prodigy Touchscreen Digital Kiln Controller, designed to bring intuitive, precise control directly to your fingertips. Featuring a user-friendly, full-color touchscreen interface, the Prodigy Controller simplifies kiln operation and programming, offering clear visuals and straightforward navigation for beginners and experts alike.

Easily customize firing programs with advanced ramp-and-hold capabilities, real-time monitoring of kiln conditions, and the ability to save multiple custom firing profiles for future use. Enhanced safety features include detailed diagnostics, over-temperature alerts, and data logging to help protect your work and your kiln.

The Prodigy Controller is built to seamlessly integrate with your kiln, making it an essential upgrade for artists seeking convenience, precision, and peace of mind in every firing.

Standard Cress Digital Controller

The standard Cress Digital Controller provides reliable, straightforward kiln operation with essential digital accuracy and ease of use. This controller features simple programming with preset firing profiles, allowing you to efficiently manage firing cycles for ceramics, pottery, and glass projects.

With intuitive interface controls and clear temperature displays, the standard digital controller ensures consistent, precise results every time, making it a dependable choice for artists seeking simplicity and reliability in their kiln operations.

Section Design

For those with limited studio access or installation constraints, the Cress sectional kiln option offers a smart, flexible solution. These kilns are built in multiple interlocking sections, making it easy to move and install them in tight or hard-to-reach spaces.

Once assembled, the kiln performs exactly like a one-piece model, maintaining full structural integrity and insulation.

Cress Clean Air Vent System

With all ceramic and glass kilns, we highly recommend that they be vented to the outside. But why?

First and foremost - is your safety! When heating various materials in your kiln, many have byproducts that burn off and are released into the air. These byproducts are toxic and you don't want that mixing with the air you're breathing.

The Cress Clean-Air Vent System effectively draws these fumes from multiple zones within your kiln, improving air quality by venting harmful gases safely outside through standard ducting. This specialized ventilation process promotes better airflow, enhancing temperature uniformity and ensuring that each piece in your kiln is heated evenly.

By using the Cress Clean-Air Vent System, you'll improve both the safety and longevity of your kiln, significantly reducing wear on kiln elements and interior components. Customers often find that their venting system more than pays for itself through reduced maintenance and longer kiln life.

Furniture Kit

Furniture Kits are necessary accessories for any kiln owner as firing directly on the kiln floor is not only bad for the kiln, but your pieces as well. In addition to this, they're also useful! A furniture kit will allow you to stack multiple shelves on top of one another in order to maximize the useable space when firing smaller pieces.

If you have one that will fit this kiln size already, then you're in luck! But if not, you'll want to ensure you add this to your order as well.

Furniture Kit includes:

  • Eight (8) 26" Half Shelves
  • Eight (8) 2" Posts
  • Eight (8) 4" Posts
  • Eight (8) 6" Posts
  • Eight (8) 8" Posts
  • Eight (8) 10" Posts

Kiln furniture can be special ordered separately, but if done so the cost is ~10-20% higher and will incur a separate shipping charge. It's best to include this on your initial order of the kiln.

* Received shelves may contain surface imperfections such as scratches, discoloration or rough edge. These possible imperfections are understood and accepted by the buyer.

Product Specifications

Model ET2831
Max Temperature 2350 °F
Loading Type Top-loading
Inside Dimensions 28.13" W x 31.5" D
Volume (Cu. Ft.) 11.57
Power Plug Type Direct Wire - 3 Circuits
Voltage 240
Watts 16800
Amps 70
Shipping Weight (lbs.) 460
Shipping Lead Time Made To Order - Please Inquire
* Voltage, Watts, Amps, Max Temperature, & Power Receptacle are all based on the standard model. A change in voltage, wiring phase, or addition of certain features such as additional elements may cause a deviation from these specifications.
* Image may differ from product received depending on product options chosen.

Price Guarantee

At Soul Ceramics, we want our customers to know they are getting the best prices online. When you see the blue "Lowest Price Guarantee" words on our website, we are guaranteeing that we have the lowest price anywhere on the internet. In fact, if you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will hand you the difference - in cash.  We want you to shop confidently knowing that you are getting the absolute best price on your kiln or wheel.

To request your partial refund, e-mail us a link to the same product on our competitor's website within 30 days from the date of your order and we will process the credit accordingly.

Our Lowest Price Guarantee has some restrictions:

  • You must purchase the item from our website before requesting your partial refund
  • Special promotion offers are not eligible
  • The competitor must be an online store only
  • The website can not be a discounter or auction website, such as eBay
  • The competitor must be an Authorized Retailer for the product
  • The price on the competitor's website must include all shipping and processing fees
  • The model must be "like-for-like" (eg: In-stock vs. In-stock or Made-to-order vs. Made-to-order)
  • The manufacturer must be either Evenheat Kiln, Jen-Ken Kilns, or Paragon Industries
Soul Ceramics reserves the right to refuse payment for any products or offers that do not meet the required definition of a fair market price.

    Shipping & Returns

    At Soul Ceramics, we know how annoying it can be when you are hit with hidden costs and fees when you purchase items online. That's why we offer FREE SHIPPING* on all standard orders through Soul Ceramics.

    We even cover extra costs such as lift gate service, so the price you see is the price you pay!

    For the full details on this offer and our detailed shipping and returns policies, click here.

    * Non standard orders include shipments outside of our standard shipping range, and orders that do not include a kiln or pottery wheel in the same shipment. Soul Ceramics reserves the right to inform you of shipping costs before orders are finalized.

    Warranty

    Cress warranty highlights

    • Three years from the date of purchase on the kiln, covering defects in materials and workmanship.
    • Elements: one replacement set is covered within the three years, never a second.
    • Overfiring is never covered, whatever the cause. Reduction or salt firing voids the warranty.
    • Contact Soul Ceramics first; otherwise call Cress for a return authorization before shipping any part.
    • You pay shipping to Cress; Cress pays shipping back when the defect is confirmed.
    • No registration required. Keep your proof of purchase.

    Extended warranty (Clyde)

    • Optional extended protection from Clyde can be added to eligible products at checkout, on top of the manufacturer's warranty.
    • Clyde plans cover the core product only. Add-on options such as controllers, furniture kits, stands, blade fixtures and vents are not included.
    • Claims under a Clyde plan are filed with Clyde, not with the manufacturer. Keep your Clyde confirmation email with your order confirmation.

    In every case

    • Keep your order confirmation. It is your proof of purchase date and every manufacturer asks for it.
    • Report a problem as soon as you notice it. Several manufacturers require notice within 10 to 15 days of discovering a defect.
    • Contact Soul Ceramics first. We are the authorized dealer for everything we sell and we coordinate claims with the manufacturer on your behalf.
    • Do not discard any failed parts until the claim is resolved. Manufacturers may ask for them back for inspection.

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